Citizens
Clear, accessible and up-to-date services
Calendars, notifications, maps, recycling guides and issue reporting are all connected to the management platform.
Calendar and remindersMaps and collection pointsTracked service requests
EWM Application
The EWM app for citizens and waste service operators
Collection calendars, notifications, maps of collection points (including smart collection points), issue reporting and recycling guides for citizens. Operators receive work orders, shift data and anomalies directly from the management platform. Every municipality has a dedicated environment, integrated with EWM and designed for both service users and service teams.
Two experiences, one management platform
An app for citizens and operators
One platform connects citizen communications with field activities: service users receive simple information, while service teams work with consistent, tracked data synchronised with EWM.
Operators
Work orders and operational data on the move
Teams receive work orders from the back office, accept them, review operational details and send updates from the field.
Work orders, shift, zone and statusPPE, vehicle and teamPhotos, attachments and anomalies
Field operations
Operators work through the app; the back office manages through EWM
The app is more than an information channel: it becomes the working tool for teams and staff. Every acceptance, collection, attachment or anomaly stays linked to its work order and can be reviewed in EWM.
Collection history with date and time
Anomalies and operational notes
Work order assignment
Team and vehicle details
01
Work orders from EWM
Zone, shift, team and instructions already synchronised.
02
Accept and get started
PPE, vehicle, status and key data always at hand.
03
Report from the field
Photos, attachments and anomalies feed straight back into EWM.
Work order #1842Accepted
Zone
North Centre
Shift
Morning
Vehicle
EV-07
Team
2 operators
Features for citizens
Waste delivery monitoring
A personal area with history by date, weight and waste type, assigned equipment, earned and expired points, a rewards catalogue and redemption, tariff reductions, payment notices and financial position.
Report issues to your operator
Send service requests with photos and attachments; track their status as they enter the operational workflow.
Recycling guide
Clear FAQs on correct waste disposal, with alerts about common mistakes and practical tips.
News and notifications
Service updates and collection reminders tailored to your zone and account.
Nearest smart collection point
A geolocated map with markers for smart collection points and other waste delivery locations.
Work in progress
Waste identification
Point or take a photo: we identify packaging in real time. Clear disposal guidance, always up to date for your area.
Why municipalities and operators choose it
Each municipality operates in a separate environment integrated with EWM EWM: consistent service information, synchronised field operations and clearer communication with citizens and operators.
Dedicated, configurable environment
Spaces, profiles and rules tailored to your service.
Native integration with EWM
Work orders, requests and data always synchronised.
Transparency for citizens and the back office
Requests, activities and indicators ready for review.
Ready to bring it to your area?
We will send a proposal tailored to your citizens, operators and service requirements.
